Effective Date: February 10, 2026
Last Updated: February 10, 2026
These Terms of Service (“Terms”) are a legal agreement between you and Elrond Health Inc., a Delaware corporation doing business as Rivendell in New York and Rivendell Insurance & Administration Services in California (“Rivendell,” “Company,” “we,” “our,” or “us”). Our principal office is located at 895 Broadway, Floor 5, New York, NY 10003. If you do not agree to abide by these Terms, please do not use this Service.
Rivendell Health provides a digital platform for health insurance brokers to manage disclosure forms for group level-funded health plans. Our Service includes tools for creating, managing, and obtaining digital signatures on disclosure forms, collecting employee health information, generating PDF documents, and tracking form status through completion and signature processes.
To use certain features of the Service, you must register for an account. When you register for an account, you agree to:
As a platform handling healthcare-related information, you acknowledge and agree that:
Rivendell is a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH”). Our platform processes Protected Health Information (PHI) as defined under HIPAA. By using our services, you acknowledge that:
By providing your phone number or initiating a message conversation with us, you consent to receive service-related messages from Rivendell, including via Apple iMessage, SMS, or other messaging platforms. These messages may include enrollment reminders, scheduling confirmations, customer support responses, and other communications related to the services you have requested.
Consent to receive messages is not a condition of purchasing any service. You may revoke consent at any time by notifying us at [email protected], by calling (646) 600-8840, or by requesting to stop messages in your conversation with our support team.
Message and data rates from your carrier may apply. For full messaging terms, see our Mobile Terms.
Some aspects of our Service are provided on a subscription basis. By subscribing, you agree to:
Subscription fees are non-refundable except as required by law. We reserve the right to change our subscription plans or adjust pricing with 30 days' notice.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
The Service and its original content, features, and functionality are owned by Rivendell Health and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you create using our Service. By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing the Service to you.
Your use of our Service is also governed by our Privacy Policy. Given the sensitive nature of health information, we implement appropriate security measures to protect personal and health data. Please review our Privacy Policy, which describes our data collection and protection practices.
By using our electronic signature features, you acknowledge that electronic signatures are legally binding and enforceable. You agree to conduct transactions electronically and consent to receive electronic records. You are responsible for ensuring that signers have proper authorization to sign disclosure forms.
The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including but not limited to:
We do not provide legal, tax, or healthcare advice. You should consult with appropriate professionals for such advice.
To the maximum extent permitted by law, Rivendell Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
You agree to defend, indemnify, and hold harmless Rivendell Health and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles, except where superseded by applicable federal law including HIPAA, HITECH, and CMS regulations. For California residents, certain provisions of California law apply as described in our California Privacy Supplement. For insurance-related matters in New York, the laws of New York State apply to the extent required by the New York Department of Financial Services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
If you have any questions about these Terms, please contact us at:
By using Rivendell Health, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.